Shipping policy

Welcome to the website of ATOMIC FACTORS LIMITED (hereinafter referred to as "we" or "the Company") at atofactorsell.com. Please read our shipping policy carefully.

1. Shipping Range

We provide global shipping services, mainly for customers in Europe and the United States. All orders will be processed and shipped after payment is confirmed.

2. Shipping Time

The estimated time limit for shipping is 20-30 days. Please note that the shipping time may be delayed due to customs inspections, holidays or other uncontrollable factors in the destination country.

3. Shipping Costs

The shipping costs will be displayed at checkout and are calculated based on the destination and order weight. We are committed to providing reasonable shipping costs and working with reliable logistics partners to ensure the safe delivery of your order.

4. Order Processing

All orders will be processed within 7 working days after payment is confirmed. Once processed, we will send you order confirmation and tracking information by email.

5. Duties and Taxes

International orders may incur customs duties and import taxes, which are borne by the recipient. We recommend that you understand the relevant regulations of the destination country before placing an order.

6. Returns and Exchanges

If you need to return or exchange an item, please contact us within 14 days of receiving it. The item must be returned in its original condition and with all original packaging. Return shipping costs are borne by the customer unless there is a quality problem with the item.

7. Data Protection

We are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). Your personal information will only be used for order processing and customer service and will not be disclosed to third parties without your consent.

8. Contact Us

If you have any questions or require further information, please contact us at:

• Email: [email protected]